Webcasts

Using Digital Solutions to Generate Revenue

In today's customer-centric world, one-size-fits-all communications just don't perform as well as they used to. You can get far better response rates and forge marketing programs for more meaningful - and thus more profitable - communications with prospects and customers. Integrating customized communication efforts across channels is not as complicated as you might think. In just an hour you will learn how CDS Global's digital solution, Engage, is both flexible and innovative allowing you to choose the right method to engage with your audience on a more enhanced level.

Learn how to:

• reach your customers immediately
• offer more revenue generating opportunities
• create online acquisition and gift pages quickly and easily with no technical experience needed
• implement and test new marketing campaigns effortlessly
• offer an optimized branded online customer service site in 5 days

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Transforming Data into Relevance and ROI

Join experts from CDS Global and Custom Solutions from SmartMoney as they discuss how Integrating customized marketing efforts across channels is not as complicated as you might think. In just an hour, you will learn:

• What results you can achieve through personalization
• A variety of ways to incorporate variable images and text into campaigns
• The on-demand technologies available to power your program
• How to integrate personalized communications into your existing marketing program

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The Power of Personalization and Custom Communications

Join experts from CDS Global, The NonProfit Times and Custom Solutions from SmartMoney as they discuss how nonprofits can drive revenue and increase donor loyalty by implementing the power of personalized campaigns. The webcast provides insight on driving donations through the use of highly personalized, data-driven campaigns, and increasing donor loyalty and building lasting relationships by using personalized communications and correspondence.

Agenda:

• What is personalization?
• Why are personlized and highly customized communications important?
• What works? What doesn't work? 5 critical elements/best practices.
• How to get started: Implementaion. Program and partner management

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Maximizing Efficiencies Across Your Value Chain

Join experts from CDS Global, Brousseau & Associates and the Marine Toys for Tots Foundation as they discuss how new practices and forms of technology can improve your business and maximize efficiencies across your value chain.

Learning outcomes:

• Streamline and improve business processes with new systems and technologies
• Improve direct marketing efforts without increasing costs
• Effectively capture and utilize donor information
• Reduce donations processing time and costs while improving funds availability

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Why Outsourcing and Co-sourcing Are More Important Than Ever

During this webcast, which was originally broadcast on CFO.com on Feb. 24, 2009, learn how to reassess your value chain and how to make the right decisions about outsourcing.

The webcast features expert advice from Richard Eaton, vice president of Operations with Highlights for Children. Eaton describes his organization's journey through the outsourcing process and its partnership with CDS Global. He also reveals why investing in alternative sourcing processes today can help organizations prepare for a more successful future.

In addition, hear from Dennis Luther, Vice President of Business Solutions Sales & Contract Administration with CDS Global, about recent trends in business process outsourcing. Luther presents his recommendations for when to consider alternative sourcing, and shares his advice about how to identify which functions, such as customer service, e-commerce, order management and enterprise data management, among others, lend themselves best to partnering with an outsourcer.

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