Order Management

CDS Global’s Order Management System (OMS) is a customer management tool that serves as a central hub for all your product and service information. This ensures your customers' order information is effectively managed, simplifying the process for you.

Combined with our end-to-end product fulfillment capabilities, CDS Global provides you with the solution you need to manage your customer information and effectively market and fulfill your products.

Features:

Marketing Programs

• Continuity
• Single Sale (one shots)
• Loyalty Programs
• Multichannel (Web, Phone, Mail)
• Premium Fulfillment
• Gift Fulfillment
• Literature Fulfillment
• Reader Service

Payment Processing

• Flexible Billing and Installment Options
• Bill Me Later
• Major Credit Card Authorization and Authentication
• Tax, Shipping & Handling Calculations
• Discounts, Coupons, Rebates and Promotions
• Multiple Payment Gateways
• Checks, Money Orders, E-checks

Inventory Management

• Reporting, Analysis & Alerts
• Warehouse & Storage
• Substitutions
• System-managed inventory for increased up-sell and program capabilities

Information Management

• Continuous, uninterrupted updating of customer information
• Flexible and customized categories with total control
• Nearly limitless scheduling flexibility to best suit customers’ unique needs